How do I make sure that each renewal goes through?
You can follow the entire log of all the activities that goes on in the platform. From adding a new patent cases, to receival of payment and more.
In regards to renewals, you're always shown the status of the renewal. "In progress", "awaiting payment", "payment received", "official fees sent to PTO", "official confirmation received" (with attachment).
We request instructions, we send invoice, we receive payment, we transfer money to the PTO, we receive official confirmation, we forward you the official confirmation.