FAQ

Mads Viborg Jørgensen avatar C D
17 articles in this collection
Written by Mads Viborg Jørgensen, Christina Botes, and David Breitenbach
Platform details

How do I deactivate my account?

Can I deactivate my account without losing any data?
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Written by Christina Botes
Updated this week

How do I make sure you are calculating the exchange rates properly?

Mads Viborg Jørgensen avatar
Written by Mads Viborg Jørgensen
Updated this week

What if I forget to renew my patent/s in time?

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Written by David Breitenbach
Updated this week

What if the renewal rules change?

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Written by David Breitenbach
Updated this week

What if we miss the payment deadline?

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Written by David Breitenbach
Updated this week

Do you support all browsers?

Recommended browser and system requirements.
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Written by Christina Botes
Updated over a week ago

Do you integrate with our patent management software and/or docketing system?

Which patent management systems do we integrate with.
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Written by Christina Botes
Updated over a week ago

How can I filter my search?

Find out how to use filters to access specific patent data
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Written by Christina Botes
Updated this week

In which countries can we renew your patents?

Which patent jurisdictions do we cover?
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Written by Christina Botes
Updated over a week ago

How do you calculate exchange rates?

Exchange Rates
Mads Viborg Jørgensen avatar
Written by Mads Viborg Jørgensen
Updated this week

How do I delete my account?

How to delete your account.
C
Written by Christina Botes
Updated over a week ago

How do we ensure that we do not miss deadlines?

Never miss a deadline.
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Written by Christina Botes
Updated over a week ago

How do I download my activity log?

Find out what activities your company has done on the platform
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Written by Christina Botes
Updated over a week ago

Is there a minimum number of patents to use your services?

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Written by David Breitenbach
Updated this week

What are my Customer Service options?

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Written by David Breitenbach
Updated this week